1 reviews | Active since Apr 2017
COMMUNICATION S****S
I have been contacted by rcs to pay my account which i did on the 8/11/2017, sent proof of payment and was told in 3 days will be allocated to date still not allocated, get 10 calls and emails and bill me for everything, get a call yesterday to say my account in arrears again yet i paid 500 on the 08/11 and an additional 950 on the 20th , Really how long does the finance dept take to allocate payments and in the mean time bills us for their incompetency.
Why do url even bother to allow us to make EFT payments when there is a delay,
Realay do somehting about your service and acommuncateion
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,