BG
Bonny G
1 reviews | Active since May 2015
14 May 2015, 16:56
Collection Letters
RCS continuously sends us letters to say we have not paid when we have never missed or short paid on this account. I am sure they do this just so that they can charge us extra fees for these letters and phone calls. We have on numerous occassions taken in the proof of payment to one of their affiliated stores to no avail. Sick and tired of their bad service and extra fees.
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RCS's replyOfficial
15 May 2015, 09:10Hello Bonny Gouws,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply15 May 2015, 09:10
Official
Hello Bonny Gouws,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,