OT
Omphile T
1 reviews | Active since Dec 2009
07 Mar 2016, 13:49
Closures @ RcsGroup Paid Off Billed For What
Good morning Sir/Madam,<br> <br> I have recently paid off my Game account and now suddenly I was billed at the end of the month.<br> <br> I was told by the personnel working at RCS to send an email with my ID and bank statement for a refund. Which I did but no response whatsoever.<br> <br> Please can someone assist.<br> <br> <br> Kind Regards,<br> OB THOLE<br>
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RCS's replyOfficial
07 Mar 2016, 16:07Hello stapora,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 Mar 2016, 16:07
Official
Hello stapora,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group