DP
Delecia P
1 reviews | Active since Mar 2023
24 Mar 2023, 07:58
Closure of Game account
I requested my game account to be closed 20 January 2023, only to be told it takes 36 working days. I phoned after 38 working days, only to be told again I must wait another 36 working days? Absolutely useless service, in fact, no service at all. I'm seeking legal advice. Don't pay your account then they all over you like a bad rash.
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Replies (3)0
Replies (3)
RCS's replyOfficial
24 Mar 2023, 09:31Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
RCS's reply24 Mar 2023, 09:31
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind Regards
RCS Group
DP
Delecia P's updateReviewer Update
24 Mar 2023, 09:55Thank you, waiting in anticipation.
DP
Delecia P's update24 Mar 2023, 09:55
Reviewer Update
Thank you, waiting in anticipation.
RCS's replyOfficial
24 Mar 2023, 15:01Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply24 Mar 2023, 15:01
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS