MH
Milly H

1 reviews | Active since Jul 2020

22 Jul 2020, 10:13

Closure of account

Hi yest I wrote a review but it luks like I may have written the wrong group apology on tht it is RCS group where I had an RCS account under cape unionmart the account was settled in 2018 but still shows as active on my credit score with a balance I hve contacted thy complaints department thy told me my query is with thy update department but still even today thy hve not contacted me and sorted

0
Replies (3)
RCS
RCS's reply22 Jul 2020, 12:00
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

MH
Milly H's update22 Jul 2020, 12:40
Reviewer Update
I hve done that manier tyms pls go and refer to ur complaints department of the email I've been sending to them ur update department doesn't bother to even contact me about the matter nor even call
RCS
RCS's reply27 Jul 2020, 16:51
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards
RCS Group