kM
khethokuhle M

1 reviews | Active since Apr 2014

27 Feb 2015, 19:50

closure of account

I have 3 account with Rcs my credit card,vip card and a Queens Park account all of ask for is for these accounts to closed. Rcs refuses to close them they are fully paid. I was told to write a letter but why must I write a letter when they sent me a letter I don't write it when I got the account.

0
Replies (1)
RCS
RCS's reply02 Mar 2015, 08:54
Official
Hello Khetho92,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group