gB
ginelle B
1 reviews | Active since Oct 2015
28 Jan 2020, 09:34
Closure of account
I have been requesting settlement letters for the last week I've paid up the account please ensure the account is closed and send me confirmation thereof. Proof of payment has been sent to the rcs group email.
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Replies (2)
RCS's replyOfficial
28 Jan 2020, 09:35Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Jan 2020, 09:35
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
31 Jan 2020, 09:50Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply31 Jan 2020, 09:50
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS