LN
Lidia N
1 reviews | Active since Jan 2016
27 Jan 2016, 21:17
closing RCS Account
I Email my receipt of my settlement amount to closers e-mail address on the 10th of December with the instruction to close my account but receive an sms for a payment please can same one at RCS start reading the e-mails and close our accounts as requested. Why must we pay more if there is no balance???
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RCS's replyOfficial
28 Jan 2016, 13:25Hello 61lidia,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Jan 2016, 13:25
Official
Hello 61lidia,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group