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mA
mario A

1 reviews | Active since Oct 2013

27 Dec 2018, 16:29

closing of accounts

I contacted RCS last week to cancel and close my accounts, both where fully paid up but was told it would take 5 days as my "instant" payments which reflected immediately"needed to clear".

I requested I be contacted as soon as this is done, Please provide feedback.

Regards

0
Replies (3)
mA
mario A's update03 Jan 2019, 11:15
Reviewer Update
Still no feedback.
RCS
RCS's reply03 Jan 2019, 12:24
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind RegardsRCS Group
RCS
RCS's reply04 Jan 2019, 12:42
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS