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WVdw
Wouter Van der westhuizen

1 reviews | Active since Apr 2023

17 Apr 2023, 12:31

Closing of account

I am struggling to get my account with them closed. Paid the settlement amount immediately when I received it. Emailed proof of payment but still nothing.

0
Replies (3)
RCS
RCS's reply17 Apr 2023, 12:35
Official
Good day,
 
 We herewith acknowledge receipt of your complaint.
 
 We have escalated your complaint to the relevant department for further assistance.
 
 Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind RegardsRCS Group
WVdw
Wouter Van der westhuizen's update18 Apr 2023, 10:38
Reviewer Update
Good day,

I just want to thank RCS for their prompt assistance with the closing of my accounts.
RCS
RCS's reply21 Apr 2023, 14:45
Official
Good day
 
 We are pleased to inform you that your complaint has been resolved.
 
 Please accept our apologies for the inconvenience this may have caused you.
 
 I trust you find the above in order.
 
 Kind Regards,
 
 RCS CARDS