BN
Bhekifa N

1 reviews | Active since Dec 2020

22 Dec 2020, 17:41

Closing a Makro Card

I have been trying to close my account for more than 8 days without success after settling the account for the Makro credit card. Not sure why is taking so long just to close an account.

0
Replies (2)
RCS
RCS's reply23 Dec 2020, 08:00
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply04 Jan 2021, 12:58
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 
RCS CARDS