SM
Stephan M

1 reviews | Active since Nov 2010

19 Jan 2021, 18:07

CLOSED ACCOUNT STILL ACTIVE ON CREDIT RECORD!

I had a terrible time closing my account, and now that it has been closed for almost a year, it still reflects as an active account on my credit record. Advice to everyone: stay away from these guys. The moment you need assistance, you're going to have a hard time getting it.

0
Replies (3)
RCS
RCS's reply20 Jan 2021, 10:41
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

SM
Stephan M's update20 Jan 2021, 13:23
Reviewer Update
Thanks for this generic pathetic response generated by a computer. I cannot wait to be done with you lot.
RCS
RCS's reply23 Jan 2021, 15:26
Official
Good day We are pleased to inform you that your complaint has been resolved.                Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS