QC
Quentin C
1 reviews | Active since May 2012
02 Oct 2015, 09:51
Closed account just to find out it was not done
<br> I have closed my account on the 9 September and made the payment of R10 112.77<br> <br> Just to have R796.00 deducted off my account this morning.<br> <br> I need the R796 refunded to me and the proof of closure sent to me on this account.<br> <br> Person who gave us all the assistance on 9 September was Martha-Lee and proof of payment was sent to her.<br> <br> She was using email [Email Removed] <br>
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
05 Oct 2015, 09:44Hello dqcampbell,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Oct 2015, 09:44
Official
Hello dqcampbell,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group