SZ
Siphesihle Z
1 reviews | Active since Jul 2011
20 May 2015, 11:25
Close my account please
Hi there,<br> I called last month to request a settlement on my account. I was given the figure and I paid this amount within the prescribed time. Today, I have received a statement from RCS advising me that they want to take a debit order of R50.91!!!! This account should have been closed when the funds were paid to RCS. Why am I still paying you? Please close my account as I paid the amount within the time you requested me to.<br> <br> Thanks.
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
20 May 2015, 15:10Hello banker87,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply20 May 2015, 15:10
Official
Hello banker87,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,