rM
retshidisitswe M

1 reviews | Active since Feb 2012

13 May 2020, 11:06

CLOSE MY ACCOUNT IMMEDIATELY

I have a letter stating that this account has been closed since March 2019. why a year later comes up ACTIVE again

I would like to find out why is this still active when i closed it last year and even received a letter stating that it is CLOSED. Can this be rectified with Immediate effect. Such things temper with our credit profile

0
Replies (3)
RCS
RCS's reply13 May 2020, 11:12
Official
Good day 
We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


rM
retshidisitswe M's update14 May 2020, 11:22
Reviewer Update
RCS, Its been 24 hours and im still waiting....
rM
retshidisitswe M's update15 May 2020, 11:27
Reviewer Update
RCS, its been 48 hours, im still waiting