TD
Thandeka D

1 reviews | Active since Jun 2016

02 May 2017, 10:18

Close my account!!!

<p>For several time, I have sent you emails to ask you to close my account as it keeps incurring interests oven though it is paid in full. I fail to understand how come ir keeps incurring interests when it is at zero balance and sometimes when it is at minus something when you are the one who owe me. Please close this account because I am tired of paying for something I no longer use. Once done update the closure with credit bureaus. My account number is : ********** ********** 38820. I'd number is ********** 607087.</p>

0
Replies (2)
RCS
RCS's reply13 Jun 2017, 13:43
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply13 Jun 2017, 13:47
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS