KL
Kurt L
1 reviews | Active since Sept 2012
14 Apr 2016, 10:57
Close my Account!!!
This is the 2nd report I have written regarding this matter.<br> After countless calls, email my accounts have yet to be closed after instruction to do so. Today I received a statement advising the account is still open AND even though it is paid up and I being charged service fees.<br> <br> This is ridiculous - how can this be legal. I see from other complaints that this is a trend from RCS.<br> <br> Close the account, how hard can this be?
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RCS's replyOfficial
14 Apr 2016, 11:58Hello kurtjplalin,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Apr 2016, 11:58
Official
Hello kurtjplalin,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group