BK
Busisiwe K

1 reviews | Active since Sept 2019

20 Apr 2022, 13:52

Clearance letter

Hi RCS team. I took an account with CTM and I defaulted my payments. I was paying with VVM and I settled my account. I have sent you a paid up letter with the password but you guys are not attending on my quirey. Please I want to close the account and clear my name at credit bureau

0
Replies (2)
RCS
RCS's reply21 Apr 2022, 11:26
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 
RCS
RCS's reply22 Apr 2022, 16:35
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS