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Steve V

1 reviews | Active since Sept 2021

14 Sept 2021, 21:56

Clear my name

I had a account with RCS which was settled through VVM on the 27th of August 2021. However the account is still showing on my credit report and it is affecting me negatively as I am in a process of buying a house

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Replies (3)
RCS
RCS's reply15 Sept 2021, 07:52
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply16 Sept 2021, 17:09
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

SV
Steve V's update22 Sept 2021, 10:25
Reviewer Update
Still my credit profile has not been updated