HH
Hein H
1 reviews | Active since Oct 2012
09 May 2019, 15:12
Claims dept no service!
I have a credit on my loan account. it has been 4 weeks since I requested a refund! Amazing how when a client is in arrears by one day, they jump, but the company may be 4 weeks late in refunding! I want my money back!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
10 May 2019, 13:04Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply10 May 2019, 13:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
HH
Hein H's updateReviewer Update
15 May 2019, 12:16This is a standard reply from RCS. No one has contacted me yet. 1month since my initial request and NO refund processed!
HH
Hein H's update15 May 2019, 12:16
Reviewer Update
This is a standard reply from RCS. No one has contacted me yet. 1month since my initial request and NO refund processed!
RCS's replyOfficial
16 May 2019, 09:42Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply16 May 2019, 09:42
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS