bS
bianca S
1 reviews | Active since Jan 2014
15 Jul 2020, 08:33
Claims department
My hubby is still waiting for claims department to pay his accounts for March, April,May, June and July!!!!! LOSS OF INCOME
WE DONT GET ANY FEED BACK FROM THEM BUT GET THREATENING MESSAGES FROM MAKRO AND RCS CONSULTANTS AND SMS'S AND ON STATEMENTS!!!!
THIS NEEDS TO BE PAID ASAP! PLUS ALL THE PENALTIES AND CALLS AND ALL BULL @@@@ ADDED ON TO OUR ACCOUNTS BECAUSE THE CLAIMS DEPARTMENT ARE NOT PAYING OUR ACCOUNTS AS PROMISED!
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Replies (2)
RCS's replyOfficial
15 Jul 2020, 08:40Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Jul 2020, 08:40
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
21 Jul 2020, 14:55 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
RCS's reply21 Jul 2020, 14:55
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS