NR
Neil R

1 reviews | Active since Mar 2010

14 May 2018, 11:23

Charges for a FULLY PAID up Account!!

Being handed over for a miserable just under R200 of which is for Apparent Charges on an account with a ZERO Balance... WHAT!?!? My Builders account is 100% paid in full, but I'm still being charged and now handed over!!

I am 1,000,000 % Done with being ****** by money hungry corporates... You people are impossible to get hold of... I held on for just under 15min to no avail...

I want to know what accounts / companies I have that is held under RCS so I can make a plan to SETTLE THEM ALL and close ALL RCS related accounts for good!!

0
Replies (3)
RCS
RCS's reply15 May 2018, 10:54
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

NR
Neil R's update21 May 2018, 11:56
Reviewer Update
Issue reported a week ago and Still Nothing!!
RCS
RCS's reply22 May 2018, 14:27
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS