MB
Maruschka B
1 reviews | Active since Aug 2012
19 Oct 2018, 15:43
Charges??
I tried your contact page on RCS website, which is not working. Good day,
I would like to know why my "fees" being charged are so high on my account, as when checking my husbands, it is much lower. He has more credit, but pays less.
And also please inform me why I have Insurance and other subscriptions on my account? Where did I ask for this? Please remove, and let me know asap as to what is going on, before I take the matter further.
Thank you
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
23 Oct 2018, 10:05Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply23 Oct 2018, 10:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
24 Oct 2018, 10:58Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply24 Oct 2018, 10:58
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,