CHARGED ON WRONG ACCOUNT

I just opened my statement now only to find out that the purchase of R7000 which was done in Polokwane on the 12 March was put on my builders warehouse instead of RCS account now it has increased my monthly instalment to R8000 WHICH I can't afford monthly. I specifically mentioned that this purchase which was mistakenly done on my brother\s account be transferred to my RCS account not builders warehouse now this whole thing has affected my credit record and my brother"s credit record as he tried to increase his credit limit on his RCS account and was declined due to this whole mess up of *********** staff at MASSMART.<br> <br> I have talked to numerous people at call centre about this the past 2 months and finally sent to Robyn rooks and Hanneke Labuschagne and even Wednesday I have sent them an email which I saw they read but still nothing they have or even reply to say they got my mail and they busy with my issue.<br> I honestly did not expect this kind of service and very disappointed.I definitely won't pay R8000 as requested.<br> Awaiting to hear solution about this ASAP."""