CHARGED ON A PAID UP ACCOUNT

Item: RCS
Rating: 1
Author: Njabulo N

Good day

Please note I called your offices and they advised I owe R40 on my card.

I don’t understand as I settled this card.

Please someone fix this. I’m not liable for charges charged after I have paid my account.

I need this card closed urgently. I want nothing to do with RCS

Helpful (0)

Replies (3)

RCS's replyOfficial

16 Oct 2019, 13:42

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***

Kind Regards,
RCS GROUP

RCS's reply16 Oct 2019, 13:42

Official

Njabulo N's updateReviewer Update

18 Oct 2019, 09:29

This is very disgusting, no one has called or done anything regarding this complaint.

such service failure

Njabulo N's update18 Oct 2019, 09:29

Reviewer Update

This is very disgusting, no one has called or done anything regarding this complaint.

such service failure

RCS's replyOfficial

21 Oct 2019, 10:52

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply21 Oct 2019, 10:52

Official