LS
Lu S
1 reviews | Active since Aug 2019
15 Aug 2019, 10:40
Card suspended - RCS not responding
I'm hoping writing another review will help to get feedback. My card has been suspended. RCS has made contact and asked me to provide a copy of my ID and my signatures. I have provided this. I have not received any feedback or contact in 6 days, even though it is promised that I will receive feedback within 48 hours. Can someone please advise???
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RCS's replyOfficial
15 Aug 2019, 13:04Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Aug 2019, 13:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group