VG
Venessa G
1 reviews | Active since Apr 2015
31 Jan 2019, 20:56
Card registration help
I need help please.
Recently opened an acoount and I now need to pay my monthly installment but I'm struggling to pay with standard bank, because my reference number is to long. My actual problem is the fact that i can't seem to register my card on the self service app wich I'm certain i will be able to pay my account on.
Please help me i can't register my card on either the app or the online website.
I also send a few emails to the card help section bit no response as of yet. Please help.
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RCS's replyOfficial
05 Feb 2019, 09:09Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply05 Feb 2019, 09:09
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,