MJ
Mamohapi J

1 reviews | Active since Feb 2018

05 Mar 2018, 11:59

Card no: ***002753 300 Query

I paid RCS card on November 28, 2017, in settlement of an amount of R4,800. I have been to their outlets (Game - Brooklyn Mall) to inquire why they are still sending me smses saying I owe them. I have called them numerous times and while they acknowledge that the payment was made, they still continue to send me demands to pay them.

0
Replies (2)
RCS
RCS's reply06 Mar 2018, 15:13
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply16 Mar 2018, 10:09
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS