aS
angelique S
1 reviews | Active since Oct 2016
01 Jun 2020, 18:07
Cannot manage Client Accounts and Payments
I am now fed up and looking to close my account as my payment has still not been allocated and my account was blocked due to this, leaving us unable to get food during lockdown as I could not leave my house.
This is extremely unprofessional because I have paid and after numerous calls, WhatsApp messages emails and Facebook posts and messages, this has still not been resolved.
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RCS's replyOfficial
02 Jun 2020, 12:24Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply02 Jun 2020, 12:24
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group