Cannot close account, does not respond to emails, empty replies on Hello Peter...

We cannot close our account, even after we have sent multiple emails to the relevant departments. Nobody is even responding to our emails!

RCS rep**** to us that the matter is escalated on HelloPeter, but nothing has been done to resolve this issue. Replying with "We escalated the issue to the relevant department" does not resolve the issue and it does not make the issue go away.

Their reply seems to be an automatic copy and paste - a sad indication of the poor level of customer service.

We want our account closed and nothing is seemingly done by RCS to get the issue resolved.