Cancelled Account Still getting Statement

So I have cancelled my RCS account on 14 January 2015 which the lady on the phone told me that there will be no charges on my account while the month long process continues to close my account. Since then I have received SMS and emails regarding an outstanding amount on my account. <br> <br> So today I received another statement which now tell me that my account have been closed and somehow reopened because I apparently own them R140 and my told credit limit is R160 so how is that possible? <br> <br> So because they are useless at their jobs I now get a bad credit record for not paying my closed account.<br> <br> If anyone at RCS reads this please be so kind as to either sort this out or give me a call because this ridiculous. <br>