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AR
Annie R

1 reviews | Active since Apr 2019

22 Sept 2021, 08:12

Cancel Policies and Plans

I've repeatedly requested assistance to close my account. RCS sends me to IUA, IUA sends me to RCS. Just cancel all the nonsense on my account so that I can close it.

0
Replies (4)
RCS
RCS's reply22 Sept 2021, 09:22
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply22 Sept 2021, 18:27
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

AR
Annie R's update23 Sept 2021, 11:18
Reviewer Update
This was NOT resolved!
AR
Annie R's update23 Sept 2021, 11:22
Reviewer Update
My apologies. I found the email in spam.
Thank you!