HB
Hardus B

1 reviews | Active since Aug 2013

28 May 2023, 11:09

Call centre is useless, I keep being transferred.

Call centre is useless. I were trying to make an online purchase and am not receiving the OTP, I speak to an consultant and they say it has gone through but it has not. Then they transfer me to someone else again, 5 times in a row and I need to verify each time.

0
Replies (1)
RCS
RCS's reply28 May 2023, 11:14
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards 

RCS Group 

Best regards,