GG
Gino G

1 reviews | Active since Nov 2011

23 Oct 2024, 11:54

*********** call centre and incorrect limit app****

Called your call centre today to decrease my credit limit to R12000, the lady I spoke to reacted like I was speaking a foreign language. I had to repeat my request at least 5 times then eventually she places me on hold and never returns to the call. I would like my credit limit on my RCS Game account to be reduced to R12000 please

0
Replies (2)
RCS
RCS's reply23 Oct 2024, 12:04
Official
Good day Gino Goodall,
 
We herewith acknowledge receipt of your complaint. 
Feedback will be provided as soon as we have completed our investigation.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group 

Best regards,

RCS
RCS's reply23 Oct 2024, 12:26
Official
Good day Gino Goodall, 

We are pleased to inform that your complaint has been resolved. 

We trust you find the above in order.  Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: [email protected]o.za. Kind regards, RCS Group

Best regards,