*********** Call Centre
RCS and Edgars relationship sucks. It has been more than a month having calls with their call centre trying to reset my PIN on self service. https://ss.rcs.co.za/partner/edgars/self-service/login/ Can someone please help me reset my account so that i can be able to login. You must listen to your recordings when i was in a call being sent from one department to another and still not get helped.
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
14 Sept 2023, 13:35H iAvhashoni. My name is Samantha I will get back to you as soon as possible. Please look out for an email from me.
RCS's reply14 Sept 2023, 13:35
Official
H iAvhashoni. My name is Samantha I will get back to you as soon as possible. Please look out for an email from me.
's updateReviewer Update
18 Sept 2023, 08:01Hi Samantha, i am still waiting for my issue to be resolved.
's update18 Sept 2023, 08:01
Reviewer Update
Hi Samantha, i am still waiting for my issue to be resolved.
RCS's replyOfficial
18 Sept 2023, 10:35Hi Avhashoni, thanks again for being in contact and for your patience. We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.
RCS's reply18 Sept 2023, 10:35
Official
Hi Avhashoni, thanks again for being in contact and for your patience. We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.
RCS's replyOfficial
28 Sept 2023, 16:02Good day,
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. Further feedback will be provided once the issue has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. Further feedback will be provided once the issue has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply28 Sept 2023, 16:02
Official
Good day,
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. Further feedback will be provided once the issue has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
Thank you for your message. Please accept our apologies for the delay.
Your complaint is currently still in progress. Further feedback will be provided once the issue has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group