mR
mark R
1 reviews | Active since Oct 2020
07 Sept 2021, 09:43
bye bye RCS
So, 1 June I pay my Game account (with more than the required amount). Tried to use card round about the 8th, rejected, not thinking much of it coz that happens. After about two weeks I log into my Game app - all figures are 0 - available, owing and son on. I start contacting support - after 2 more weeks they get back to me (we are in July now already). The person on the other side, which is supposed to help me - informs me that my account is suspended for non payment (1 July payment, card was blocked beginning June already) ---- so in conclusion: You will see this accounts balance go down to 0 and then be closed - and everyone that asks will get a severely bad review....
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
07 Sept 2021, 10:02Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's reply07 Sept 2021, 10:02
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
mR
mark R's updateReviewer Update
07 Sept 2021, 10:11no need, your arrogance prevents you from serving me properly....
account going to be closed as soon as I can get balance to R0
account going to be closed as soon as I can get balance to R0
mR
mark R's update07 Sept 2021, 10:11
Reviewer Update
no need, your arrogance prevents you from serving me properly....
account going to be closed as soon as I can get balance to R0
account going to be closed as soon as I can get balance to R0
