KM
Kwanyana M

1 reviews | Active since Jul 2021

05 Jan 2022, 21:12

BUNCH OF ******** ๐Ÿšฎ๐Ÿšฎ๐Ÿšฎ,BE WARNED AND STAY AWAY,RUN AS FAR AS POSSIBLE FROM SPITZ ACCOUNT

Hello These people don't even deserve 1 star, they are nothing but bunch of ********. On the 11 January 2020 I settled the amount of R2950 in store and close the account,They said we must phone to close the account we did so using the store phones with help from Daphney the cashier. They said the account is closed and send sms to confirm that.

3 months later they send sms saying we must pay R79 which I avoided,Now they saying we owe them I don't know how much and what for because since 2020 after settling the account,closed and throw away the card, I never use the card. Now they busy threatening us with these stupids Attorneys called Norton Lambrianos,I send them the prove of payment but they still says I must pay because the account was not closed. Who's fault was it? I do not work behind their computers and if that's how they **** people they went wrong because I'm not gonna pay them A CENT. Please everyone be warned of their shady business doings, If u say I close the account they say it's closed then months later they start demanding money from you! Bunch of ******** ๐Ÿšฎ๐Ÿšฎ๐Ÿšฎ,How can i afford to Pay R2950 and fail to pay R79? Natasha Gaboinewe the Agent from the Attorneys send me an email saying I must pay without a shame she said "no the account was not closed,so u must pay" Shame on them๐Ÿšฎ๐Ÿšฎ. They are the ones to close the account if the customer ask them to do so and they didn't do so hoping to get money from me,So stop torturing us,stop irritating us,stop disturbing our peace because we do not owe you anything. I regret the day we opened the stupid account.

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Replies (1)
RCS
RCS's reply06 Jan 2022, 07:55
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group