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Anam D

1 reviews | Active since Apr 2021

17 Oct 2021, 18:02

BUILDERS AND RCS CREDIT CARD ********

I am highly disappointed by the the treatment and cruelty of RCS and BUilders, i have been paying their credit card for more than i was supposed to be paying them because i wanted to be finish paying it, little did i know that those amounts i have been paying just disappear. when i checked my balance last week because i wanted now to settle it, to my supprise they only recorded one payment. Yhu the consiqueses of that on my side, their interests and damaging of credit score. I will not rest up until they fix this and i i want other customers to be careful when they are dealing with them BUILDER and RCS are ******** my hard earned cash. Not to mention how many times i tried their customer service with no help just waist of my resources.

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Replies (2)
RCS
RCS's reply18 Oct 2021, 09:19
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply06 Dec 2021, 09:43
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS