GG
Gino G

1 reviews | Active since Nov 2011

27 Oct 2024, 10:33

Broken game app and website

It's been over a week now that I cannot login to the rcs game app to make payment. Can this matter please urgently be resolved as now I am being charged additional interest due to not being able to pay since the app and website is down

0
Replies (3)
RCS
RCS's reply27 Oct 2024, 14:23
Official
Good day Gino,
 
We herewith acknowledge receipt of your complaint. 
Feedback will be provided as soon as we have completed our investigation.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. Kind Regards, RCS Group 

Best regards,

GG
Gino G's update30 Oct 2024, 12:30
Reviewer Update
This issue still persists, I have clicked on reset password as indicated but after changing the pin I still get the same error message. This is absolutely pathetic. I expect a solution before the close of business today
RCS
RCS's reply10 Apr 2025, 11:30
Official
Good day Gino 

We trust that that your complaint has been resolved. 

Regards
RCS Cards

Best regards,