SP
Sharon P

1 reviews | Active since Mar 2016

03 Mar 2016, 10:49

Breech of contract

2015 Octber I was phoned by RCS to tell me that they have not received my payments on my account for July, Agust and Spetember 2015 and I must fax my bank statements as proof which I did. I have phoned umpteenth times and my account has not been rectified. Now they tell after 5 months that they want my target sheets so I fax and e-mail that and still my account has not been rectified. I can't use my card and I have been given up at the credit buro. RCS says I am in breech of contract after I have now proofed how many times that I did pay and never skipped a payment. Are they not in breech of contract now? I really do not know what to do anymore. I phone weekly and every other week I either fax of e-mail my proof of payments again and again. Someone please help!

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Replies (1)
RCS
RCS's reply14 Mar 2016, 11:30
Official
Hello SharonPalvie,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group