MW
Mkhululu W
1 reviews | Active since Jul 2025
08 Jul 2025, 08:58
Blue label signing me to a Mobile Subscription without my knowledge *******ly
Hello I have a problem with Blue label the have sign me into a mobile content subscription Blue label without my knowledge and they have been doing it for years with out my knowledge because I just recently found out I have an outstanding amount that I don't know of and they said their going to cancel the contract but nothing has change in that I have statement of this ******* transaction.I have contacted Blue label about my cancellation but no feed back since 3 March 2025. Yesterday I went again for an update the said there still reviewing my issues.But at the sametime there still calling me that I still owe them.
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Replies (1)RCS's replyOfficial
08 Jul 2025, 09:07Good day Mkhululu Williams,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply08 Jul 2025, 09:07
Official
Good day Mkhululu Williams,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
