LL
Letsobana L

1 reviews | Active since Nov 2015

10 Jan 2025, 22:11

Blue label mobile content subscription ****

There is a **** going on please check your statement. you will be charged with blue label content subscription even if you never subscribe to it, You asked them to cancel it they stop charging you only one month thereafter they continue doing that. Worst part RCS doesn't take responsibility they blame the third party. why after cancellation they still bill you, Is criminology cause they know we hardly check our statements. this is not a defamation is the truth cause i have email trail talking to them in October and confirmed is cancelled all to find out that they are still charging me.

0
Replies (3)
RCS
RCS's reply13 Jan 2025, 08:57
Official
Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards RCS Group 

Best regards,

LL
Letsobana L's update24 Jan 2025, 09:47
Reviewer Update
Escalated but do nothing you still charge me after i was told it will be reversed this is *****ulent on
RCS
RCS's reply24 Jan 2025, 10:48
Official
Good day Letsobana Olivia Ledwaba,
 
We apologise for any inconvenience caused.
We have sent you an email.
Kind regards,
RCS team


Best regards,