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SM
SUNETTE M

1 reviews | Active since Nov 2015

21 Aug 2025, 16:44

Blue label Connect *****

Breaching of POPIA act. Allowing a third party to load a subscription on my game store account!!

0
Replies (5)
RCS
RCS's reply21 Aug 2025, 16:49
Official
Good day Sir/Madam,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, 

RCS Group 
SM
SUNETTE M's update21 Aug 2025, 16:50
Reviewer Update
I did send me complaint to the email address.
RCS
RCS's reply22 Aug 2025, 16:09
Official
Good day Mrs Meyer,

Thank you for taking our call to advise and assist 

If you have any other questions, feel free to call us on ***or email ***

Kind regards

Samantha
SM
SUNETTE M's update11 Sept 2025, 14:16
Reviewer Update
GOOD DAY, STILL NO ACTION HAS BEEN TAKEN TO PAY BACK THE AMOUNT THAT BLUE LABEL STOLE FROM MY ACCOUNT AFTER YOU LET THEM LOAD A SUBSCRIPTION ON MY STORE CARD.
RCS
RCS's reply06 Nov 2025, 08:21
Official
Good day Sunette De Meyer,

We are pleased to inform that your complaint has been resolved.

We trust you find the above in order.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind regards,RCS Cards