BLACKLISTED WHILE PAYING MY ACCOUNT

Good day

Name is Richard P Motaung with ID No *** i have a Credit Card with RCS which is active and i have being paying it for the last 9 months and what is happening now is that they have blacklisted me made my interest so HIGH they say i wasn't paying they say i must send them the proof of payment which i did but they say even after i have shown them all those prooves of payment the only thing they are going to do is to reduce the interest and allocate the funds to the relevant account but ill still be blacklisted and i don't understand why the money that i was paying was going to the wrong account whereas i have put the account number on the same Credit Card they gave me. i told the that next week friday i want to pay the difference in areas so that my account is in good standing but this thing of taking me to Credit bureau messes my WHOLE LIFE PLEASE I NEED HELP THIS PEOPLE HAVE ADDED SO MUCH INTEREST ON THAT ACCOUNT

I NEED YOUR ASSISTANCE

my numbers *** / ***

Regards PR Motaung