1 reviews | Active since May 2016
Billing / Accounts
<p>Dear RCS</p> <p>Please advise why i am in breach of my account if my monthly payment was made as follows: 2016-12-24 <br /> CHEQUE CARD PURCHASE C*THE FIX TRAD ********** ********** 88 <br /> R 1,226.00-<br /> I am now receiving SMS stating that i had not made a payment and i'm in arrears. Please contact me urgently so this can be resolved.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved. The payment is reflecting on your CTM account, as the payment was made with the correct account number.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved. The payment is reflecting on your CTM account, as the payment was made with the correct account number.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS