1 reviews | Active since Sept 2016

05 Jul 2021, 21:03

Beware of the ******* RCS / Edgars

RCS / Edgars I have been trying to contact you for over a year.

Your call center is very poor, the agents are so unprofessional. They cannot keep to their promises.

I have spoken recently to Nosipho who assured me her manager Penny will call me, its been 3 days now.

This is not the first time I was **** to by your agent, it has to be over 15 times now that I was assured a manager would call, yet nothing happens.

I need to speak to someone on regards to RCS *****ing my money, this is theft....broad daylight theft.

You have been charging me for a subscription from 2019 which I did not agree with. You have agreed to repay my money, its been months now and I am not getting my refund.

The worst part is that RCS feels they can get away with *****ing money from the poor to make them rich, then Edgars jumps on board and threatens to blacklist me.

Both companies do not know what customer service is, without customers, companies close.

I NEED A MANAGER TO CALL ME URGENTLY!

0
Replies (1)
RCS
RCS's reply06 Jul 2021, 08:03
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group