DM
Dineo M

1 reviews | Active since Nov 2017

08 Feb 2018, 15:14

Beware of the RCS so called 1.75% interest

RCS attract the innocent customers by the 1.75% interest. I took their credit card and I regret it. Upon realising that I'm missing R350 from my account, I called the customer care. I was shocked when the consultant mentioned and calculated all these extra hidden costs that added up to the missing R350. I mean...from the 1.75%, how do you arrive at the ridiculous monthly service cost of R350. It makes sense why they give a 1.75 interest. But then again they should be honest with the applicants that a R350 will be charged monthly. I will be settling the account and closing it, had I known I would have never opened it.

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Replies (2)
RCS
RCS's reply21 Feb 2018, 15:08
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply21 Feb 2018, 15:16
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS