1 reviews | Active since May 2017

20 May 2017, 08:25

Beware of RCS

<p>I had an RCS card for Makro purchases. The card has been paid up for a few years now only for me to discover I'm listed with Experian credit bureau. On enquiry RCS promised to send me a letter reflecting my paid up status of the card, however after 3 attemps and many promises RCS have still not sent me any correspondence and I still have a negative Experian listing.</p> <p>Think twice before using an RCS card.</p> <p> </p>

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Replies (2)
RCS
RCS's reply16 Jun 2017, 10:18
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply16 Jun 2017, 10:27
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS