DR
Desiree R

1 reviews | Active since Jun 2020

12 Jun 2020, 23:26

Beware of Makro Finance by RCS #DANGER

I took Makro Finance to buy a new washing machine in 2018 because ours packed up. I opted for Makro Finance because it seemed like a good option at the time. I paid my installment under the impression I was paying it over 24 months but upon querying I find out I owe R20,000 on a R8,000 debt. Surely this is ****************! I am paying R12,000 interest!!! I never saw this paper work or remember agreeing to this.

0
Replies (2)
RCS
RCS's reply13 Jun 2020, 08:02
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply19 Jun 2020, 17:13
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards
RCS Group