BEWARE - ***** AT RCS (MAKRO CREDIT CARD)

I have a Makro Credit Card through RCS for many years. I increased my credit limit on the 31/12/2022. I have an old card with no pin code, you need ID Verification to make purchases. I have never purchased online on this card ever. On the 30/01/2023 my phone stopped working, i called my service provider on the 01/02/2023 and they informed me that a sim swop was done. I tried to use my card and it declined so i called into RCS and i was told my card was blocked as purchases were made on my card for R10000 at Makro Online. I purchase for R6999 and 1 for R2999. I have since put in a dispute and i am hoping for a favourable reply after the 21 days of investigations. People should be aware that this is what is happening at RCS (MAKRO), they have staff that are **********. This is an inside job. The cell number that was cloned, only RCS has this number on their systems, all other accounts and banks have my alternate cell number.